Webhooks for Payment Events
Payments do not always finish in the moment a customer clicks the button. Webhooks are how your provider tells your system what happened, even minutes or days later.
This article explains why webhooks matter and how we use them reliably.
What a Webhook Is
A webhook is a message the provider sends to your server when an event occurs — a payment succeeded, a subscription renewed, a dispute opened. Your system reacts automatically.
Why You Cannot Rely on the Checkout Alone
A customer might close the tab before the confirmation loads, or a bank transfer might settle hours later. Webhooks ensure your records stay correct regardless of what the customer does after paying.
- Grant access when payment is confirmed by webhook.
- Update records when subscriptions renew or cancel.
- Alert your team when a dispute is raised.
Building Them Reliably
We verify every webhook's signature, respond quickly, and process the work in the background so no event is missed even under load.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.