User Feedback and In-App Ratings Prompts
Ratings and reviews heavily influence whether new users trust your app, and they affect its ranking in the stores. Asking for them at the right moment — and listening to the feedback — makes a real commercial difference.
Ask badly, however, and you irritate users and risk a flurry of one-star reviews.
Why Ratings Are Worth the Effort
Store ratings are one of the first things a potential user sees, and they strongly influence both the decision to download and where your app ranks. A steady stream of genuine, positive reviews compounds over time, while a few visible complaints can deter many would-be users. That makes how, and when, you ask for feedback a surprisingly important part of your app's success.
Asking the Right Way
- Prompt after a positive moment, not in the middle of a task.
- Never beg, and never ask repeatedly.
- Use the platforms' built-in rating prompts, which respect frequency limits.
- Route unhappy users to private feedback first.
Closing the Loop
Feedback is only valuable if you act on it. We help you monitor reviews, spot recurring complaints, and feed the genuine issues into your roadmap so the app keeps improving and ratings climb.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.