Tools We Use to Track Your Project
We use a small set of shared tools so you can see progress at any time without waiting for a meeting. Transparency is a core part of how we work, and these tools give you a live window into your project.
You do not need to learn them in depth -- your project manager will guide you -- but knowing what each one is for helps you find information quickly when you want it.
What Each Tool Is For
Each tool covers a different part of delivery, and together they keep everything in one place.
- A board showing work in progress and what is next.
- A backlog holding everything we might build.
- Shared environments where you can try features.
- Your client portal for tickets and documents.
How You Use Them
We set things up so the tools serve you, not the other way around.
- Check the board to see live progress at a glance.
- Raise questions and requests through the portal.
- Use shared environments to give hands-on feedback.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.