Fraud Prevention and Risk Scoring
Online payments attract fraud, and every fraudulent transaction costs you the goods, the chargeback fee and staff time. Modern providers use risk scoring to block the worst before it reaches you.
This article explains how that protection works and where you fit in.
How Risk Scoring Works
Each payment is scored using hundreds of signals — the device, location, spending pattern and more. High-risk payments can be blocked or sent for extra verification automatically.
Signals That Raise Risk
- A mismatch between billing and delivery countries.
- Many rapid attempts with different cards.
- An unusually large first-time order.
- A device or address linked to past fraud.
Balancing Safety and Sales
Set the controls too tight and you block genuine customers; too loose and fraud slips through. We tune the rules to your risk profile and review them as patterns change.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.