Documentation You Receive
Good documentation means you are never dependent on a single person's memory to run, change or support your product. We provide a practical set of documents as part of delivery so your team and any future supplier can pick things up with confidence.
We focus on documentation that is genuinely useful rather than box-ticking. The goal is to leave you in full control of what we have built together.
What You Typically Get
The exact set varies by project, but a healthy handover usually includes the following.
- Technical documentation of how the system is built.
- User guides for the people who operate it day to day.
- Access details, credentials and account ownership.
- Notes on third-party services and dependencies.
How We Keep It Useful
Documentation only helps if it is accurate and findable, so we treat it as part of the work, not an afterthought.
- We write it as we build, not in a rush at the end.
- We store it where your team can actually find it.
- We keep it updated as the product evolves.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.