Change Requests During a Project
Projects evolve, and we expect them to. A change request is simply the structured way we capture, cost and agree any work that falls outside what was originally scoped. It keeps changes fair and transparent for everyone.
Far from being bureaucratic, a good change process protects you: it means you always know what a change will cost and how it affects the plan before any work begins.
When We Raise One
Not every adjustment needs paperwork; small refinements are part of normal delivery. A change request is for genuine additions or shifts in direction.
- A new feature that was not in the agreed scope.
- A significant change to how something already built works.
- Work caused by a third party or external dependency.
- A change in priorities that reshapes the remaining plan.
How the Process Works
We keep it lightweight so it never becomes a barrier to doing the right thing.
- You raise the need, or we flag it on your behalf.
- We assess the impact on cost, time and scope.
- You approve before we schedule the work.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.