Third-Party Tools and Data Sharing
Most websites and apps rely on third-party tools — analytics, chat widgets, payment providers and more. Each one may receive personal data, so you need to know what they collect and ensure it is lawful.
This article gives general guidance on managing those relationships responsibly.
Map What You Share
- List every external tool embedded in your site or app.
- Note what data each one receives.
- Record the lawful basis and any consent needed.
- Check where each provider stores the data.
Contracts and Consent
Where a tool processes data for you, you need a data processing agreement. Where it sets non-essential cookies, you need prior consent before it loads.
Reduce Your Footprint
Every tool you add increases your privacy surface and your risk. Periodically review your stack and remove anything that no longer earns its place.
Frequently Asked Questions
Is embedding a social media widget a data transfer?
Often yes — many widgets send visitor data to the provider as soon as the page loads, which is why consent and disclosure matter.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.