SSL Certificate Renewals
The padlock in your visitor's browser comes from an SSL certificate, which encrypts the connection between your site and its users. These certificates have an expiry date, and an expired one triggers alarming browser warnings.
Keeping certificates renewed on time is a small task with a big impact on trust.
What the Padlock Tells Visitors
That small padlock is doing reassurance work on your behalf. It tells visitors their connection is encrypted and that your site is who it claims to be — essential before anyone enters a password or card details.
Remove it, and modern browsers replace your site with a stark warning. Most people will not click past it, however legitimate your business is.
- Confirms the connection is encrypted.
- Signals the site is genuine.
- Required for any forms or payments.
- Expected by visitors as standard.
Why Certificates Expire
Certificates are time-limited by design, which keeps the web secure by ensuring details are regularly re-verified. Most now last around 90 days to a year.
What Happens If One Lapses
If a certificate expires, browsers show a full-screen security warning instead of your site. Most visitors will turn back immediately, assuming something is wrong.
How We Prevent Lapses
- We track expiry dates for every certificate we manage.
- Where possible, renewals are automated.
- We verify the new certificate is installed correctly.
Frequently Asked Questions
Do I need to do anything when mine renews?
No. If your certificate is part of your plan, we handle the renewal and confirm the padlock stays in place.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.