Sending Email from Your Application Reliably
Order confirmations, password resets and alerts all depend on email actually arriving. Yet sending email well is harder than it looks — get it wrong and your messages quietly land in spam or vanish altogether.
We use dedicated email services and proper authentication so the important messages your customers expect reach the inbox.
Why Messages End Up in Spam
Mail providers are deeply suspicious of unfamiliar senders. Without the right setup, even a legitimate receipt can be treated as junk.
- Missing authentication records (SPF, DKIM, DMARC).
- Sending from a shared or poor-reputation server.
- No way for recipients to unsubscribe from bulk mail.
How We Make Delivery Reliable
We send through a reputable email provider, configure the authentication records on your domain, and track delivery so we can see and fix any problems quickly.
Frequently Asked Questions
Why use a third-party email service?
Specialist providers maintain the sending reputation and infrastructure needed to reach inboxes — something a general web server does poorly.
Can we see whether an email was delivered?
Yes. We can report on delivery, opens and bounces so you know your messages are getting through.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.