My Site Looks Broken After an Update
Occasionally a software update changes how a site looks — spacing goes odd, colours shift, or a section disappears. This is usually a temporary side effect rather than lost work, and it is almost always recoverable.
Updates keep your site secure and modern, but now and then two components disagree on styling. This article helps you describe the problem clearly so we can restore the correct appearance quickly.
Common Reasons
Knowing the likely cause helps us focus the fix.
- A theme or plugin update that changed styling rules.
- Cached stylesheets still loading the old design.
- A conflict between two recently updated components.
- A custom tweak that the update overwrote.
First Checks
Run through these before assuming anything is lost.
- Hard refresh the page to clear cached styles.
- Check whether it looks wrong on every device or just one.
- Note which page and section is affected.
- Avoid running further updates until it is resolved.
How We Fix It
Because we keep backups, restoring the previous appearance is straightforward. We can roll back the problematic component, reapply your custom styling, or adjust the new version to match your brand. Raise a ticket with a screenshot and we will sort it.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.