My Changes Are Not Showing Up (Caching)
You have updated some text or an image, but the website still shows the old version. This is one of the most common and most harmless issues, and the usual culprit is caching — a system that stores a copy of your pages to make them load faster.
Caching is a good thing for speed, but it can mean recent edits take a little while to appear. This guide explains how to force the latest version to show.
Where Caching Happens
A page can be cached in several places at once, which is why one fix does not always do the trick.
- Your browser, which keeps a local copy.
- A caching plugin on the website itself.
- A CDN or hosting layer that serves cached pages.
- Your internet provider, in rarer cases.
How to See the Latest Version
Try these steps in order; most changes appear after the first or second.
- Do a hard refresh with
Ctrl+F5(orCmd+Shift+Ron a Mac). - Open the page in a private/incognito window.
- Clear your browser cache for the site.
- Wait a few minutes if a CDN is involved.
When to Ask for Help
If your changes still do not appear after clearing the cache and waiting, let us know. We can clear the website and CDN caches from our side, which guarantees every visitor sees the up-to-date page.
Frequently Asked Questions
Does clearing the cache delete my content?
No. It only removes saved copies, so your pages simply rebuild fresh the next time they are loaded.
Why use caching at all?
It makes your site noticeably faster for visitors, which improves both experience and search rankings.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.