How to Use Figma: A Client Guide

How to Use Figma: A Client Guide

Figma is our primary design tool — a browser-based platform for creating wireframes, mockups, prototypes, and design systems. This guide explains how to use it as a client reviewer, without needing to be a designer.

Accessing Your Designs

We share Figma files with you via a link. You can view (and comment on) any file we share without a paid Figma account — a free "viewer" account is sufficient. Open the link in any modern browser.

Navigating a Figma File

  • Pages: A file may have multiple pages (tabs at the top of the left panel) — one per section, stage, or device type
  • Frames: Each screen design is contained in a frame (a box with a screen name). Scroll or use the page overview to see all screens.
  • Zoom: Ctrl/Cmd + scroll to zoom in/out. Press 0 to fit the view to the screen. Click individual frames to zoom to them.
  • Prototype mode: Click the play button (top right) to launch an interactive prototype where you can click through screens as a user would

Leaving Comments

  1. Press C to activate the comment tool, or click the speech bubble icon in the toolbar
  2. Click on the element you want to comment on
  3. Type your feedback and press Enter
  4. Your comment will be pinned to that location and visible to our team

What to Look For When Reviewing

Focus on: does this solve the user's problem? Is the content accurate? Does it reflect the brand? Does the layout make sense? Leave visual style decisions to us — unless something clearly violates your brand guidelines.

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