Health Checks and Uptime Monitoring Endpoints

Health Checks and Uptime Monitoring Endpoints

How do you know your application is actually up and working, right now? A health check is a small, dedicated endpoint the system exposes purely so that monitoring tools can ask exactly that, around the clock.

It is the difference between learning about an outage from your monitoring — or from an angry customer.

What a Health Check Confirms

  • The application is responding at all.
  • It can reach its database.
  • Critical dependencies, like payment or email, are available.
  • Background workers are running.

Turning Checks into Peace of Mind

Monitoring services hit the health check every minute. If it fails, the team is alerted instantly — often letting us begin a fix before the problem affects many users. We can also report uptime so you can see how reliable your service really is.

Shallow and Deep Checks

A shallow check simply confirms the application is answering, while a deep check verifies that it can reach its database and key services too. We use both: frequent shallow checks for instant alerting, and periodic deep checks that catch subtler problems before they become outages. Together they give a true picture of health rather than a misleading green light.

If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.

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