Domain Expired: What Now
If your domain name expires, your website and email can go dark without warning, which is alarming but usually recoverable. A domain that has just lapsed normally enters a grace period during which you can renew it and restore everything.
Acting quickly is important, because after the grace period the domain can become much harder or more expensive to recover. This guide explains the stages and what to do.
What Happens When a Domain Lapses
An expired domain moves through several stages.
- Grace period: renew at the normal price.
- Redemption period: renew at a higher recovery fee.
- Pending delete: the domain is about to be released.
- Released: anyone can register it.
What to Do Now
Act promptly to recover the domain at the lowest cost.
- Check the renewal status with your registrar.
- Renew immediately if you are within the grace period.
- Gather your domain account login details.
- Contact us straight away if you are unsure who manages it.
Why to Escalate Quickly
An expired domain is time-sensitive, so raise a priority ticket without delay. We can confirm the status, renew it, and restore your website and email. We also recommend enabling auto-renew afterwards so it never happens again.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.