DNS Changes Not Taking Effect
You have updated a domain setting — perhaps pointed it to new hosting or changed an email record — but nothing seems to have changed. This is normal: DNS changes take time to spread across the internet, a process called propagation.
Propagation can take anywhere from a few minutes to a couple of days, and different visitors may see the change at different times. This guide explains what to expect and what to check.
Why It Takes Time
Several factors influence how quickly a DNS change appears.
- The record's TTL (time-to-live), which sets how long old values are remembered.
- Caching by internet providers along the way.
- Your own device or router caching old results.
- The type of record changed.
What You Can Do
A little patience plus a few steps usually helps.
- Allow up to 24–48 hours before assuming a problem.
- Test from mobile data as well as your office network.
- Restart your router to clear its DNS cache.
- Avoid making repeated changes, which resets the clock.
When to Ask Us
If a change has not taken effect after two days, or you are unsure whether the records are correct, raise a ticket. We can verify the settings, check propagation from multiple locations, and confirm everything points where it should.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.