CCTV, Tracking and Employee Data
Monitoring — whether through CCTV, vehicle tracking or software that logs activity — involves personal data and must be handled lawfully and fairly, especially when it concerns staff.
This is general guidance; monitoring at work is a sensitive area where specific advice is often worthwhile.
Be Transparent
People should know they are being monitored, why, and what happens to the recordings. Hidden or covert monitoring is only justifiable in rare, serious circumstances.
Keep It Proportionate
- Monitor only what is necessary for a clear purpose.
- Avoid capturing private areas or excessive detail.
- Limit who can view footage or logs.
- Set a short, justified retention period.
Assess the Impact
Systematic monitoring usually warrants a data protection impact assessment to weigh the business need against the intrusion into people's privacy.
Frequently Asked Questions
Can I monitor staff emails?
Only with a clear, justified reason, a policy that staff are aware of, and the least intrusive method that achieves your aim.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.