Audit Trails: Recording Who Did What
In many systems it is not enough to know the current state of the data — you need to know how it got there. An audit trail records who changed what, and when, building accountability into your product.
This is essential for compliance, dispute resolution and simply understanding your own business, and it is far easier to capture from the start than to reconstruct after the fact.
What an Audit Trail Captures
- The user who performed an action.
- Exactly what changed, before and after.
- The date and time it happened.
- Where the action came from, where relevant.
Where It Earns Its Keep
When a customer queries a charge, a record is disputed, or a regulator asks questions, an audit trail gives you a clear, trustworthy answer in seconds rather than days of guesswork.
Frequently Asked Questions
Does an audit trail slow the system down?
No meaningful impact. Audit records are written efficiently alongside the main action.
How long should we keep the records?
It depends on your industry and any legal requirements; we set a retention policy that suits your obligations.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.