Transferring a Domain Between Registrars
You are not tied to the company you first registered your domain with. Transferring to a new registrar can save money, consolidate your domains in one place, or move you to a provider with better service. The process is well defined but has a few steps that must be followed carefully.
Done properly, a transfer causes no downtime for your website or email; rushed or mishandled, it can cause both.
Before You Start
A few conditions must be met before a transfer can go ahead, and checking them up front avoids frustration.
- The domain must be at least 60 days old and not recently transferred.
- It must be unlocked at the current registrar.
- You need the authorisation or EPP code from the current registrar.
- Your contact email on the domain must be reachable.
The Transfer Steps
Once the prerequisites are met, the process is straightforward.
- Unlock the domain and obtain the authorisation code.
- Start the transfer at the new registrar and enter the code.
- Approve the confirmation email that is sent to you.
- Wait for completion, usually within a few days.
Frequently Asked Questions
Will my website go down during a transfer?
No, provided your DNS settings are preserved. We copy your records to the new registrar before the transfer completes.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.