Rate Limits and Third-Party Quotas
Most third-party services cap how many requests you can make in a given period. These rate limits protect their systems, but if an integration ignores them it can grind to a halt or be temporarily blocked.
This article explains what rate limits are and how we design integrations to stay comfortably within them.
Why Limits Exist
Providers limit traffic to keep their service fast and fair for everyone using it.
- A maximum number of requests per second or minute.
- Daily or monthly caps tied to your plan.
- Stricter limits on heavy operations.
- Penalties such as temporary blocks if you go over.
How We Stay Within Them
Respecting limits keeps your integration reliable and your account in good standing.
- Spread requests out rather than sending bursts.
- Batch operations together where the API allows.
- Cache data so we do not re-fetch needlessly.
- Back off and retry politely when limited.
Frequently Asked Questions
Will rate limits slow our integration down?
Rarely. We design within the limits so the integration stays smooth, queuing work in the unusual event of a busy spell.
Can we raise the limits if we grow?
Often yes. Many providers offer higher limits on larger plans, and we can advise when that becomes worthwhile.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.