Email and Mailbox Backups
Many businesses assume their email is automatically safe because it lives with a big provider. In reality, deleted messages, compromised accounts and provider mistakes can all lose mail permanently unless you keep your own backups.
This article explains why mailbox backups deserve the same care as your other data.
Why Email Needs Backing Up
Email often holds contracts, invoices and records that exist nowhere else.
- Recover messages deleted by mistake or by an attacker.
- Restore a mailbox after an account compromise.
- Meet retention obligations for business records.
What Providers Do and Don't Cover
Big email providers protect against their own failures, but a deleted folder or a hijacked account is your problem. A dedicated mailbox backup gives you independent recovery.
Frequently Asked Questions
Doesn't the deleted items folder cover this?
Only for a short time, and not at all once it is emptied or the account is compromised.
Can individual emails be restored?
Yes — a good mailbox backup lets us recover single messages, folders or an entire mailbox.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.