Calendar and Booking Integrations
If your business runs on appointments, a booking integration turns your website into a round-the-clock receptionist. Customers pick a slot, your calendar updates, and everyone gets a confirmation without a single phone call.
This article explains how calendar and booking tools connect to your site and the everyday problems they solve.
What a Booking Integration Handles
The goal is to show genuine availability and prevent the dreaded double booking.
- Live availability is read from your real calendar.
- Bookings are written back so slots cannot clash.
- Reminders are sent to reduce no-shows.
- Reschedules and cancellations update everything at once.
Choosing the Right Setup
The best approach depends on how your team works and the tools you already trust.
- Decide whether to use Google, Outlook or another calendar.
- Set buffer times and working hours to protect your day.
- Choose whether payment is taken at the time of booking.
- Define your cancellation and rescheduling rules.
Frequently Asked Questions
Can different staff have separate calendars?
Yes. We can route bookings to the right person and pool availability across a team where that helps.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.