Backup Monitoring and Failure Alerts
A backup that fails silently is arguably worse than no backup at all, because it gives false confidence. Monitoring closes that gap by confirming every backup ran and raising an alert the moment one doesn't.
This article explains why we treat monitoring as part of the backup, not an optional extra.
What Monitoring Checks
Good monitoring confirms more than just that a job started.
- That the backup ran when it should have.
- That it completed without errors.
- That the resulting file is a sensible size.
- That it reached off-site storage.
Alerts That Reach a Human
An alert in a log nobody reads is no use. We route failure alerts to a person or team who will act, so problems are fixed within days, not discovered months later.
Frequently Asked Questions
What happens when a backup fails?
An alert is raised immediately, we investigate the cause and re-run the backup so you are never left exposed for long.
If you need a hand with any of this, your Progressive Robot delivery team is ready to help. Raise a ticket from the Support area of your client portal or speak to your account manager and we will guide you through the next steps.